Have a question about your stay or the campground in general? See if it’s answered below. If not, please feel free to contact us and someone will be happy to help you!

General FAQ

When does the camping season start and end?

We open for the summer season on May 3th, 2024. Our last weekend is Columbus Day Weekend.

Are you open for year-round camping?

No, due to the difficulty of keeping utilities running and roads plowed over the winter, we do not offer camping during the winter.

What hours is the office/store open?

The main building, including the office, store, rec hall, and guest laundry, is open every day during the camping season:

May 3 – June 15
Sunday – Thursday: 9am – 5pm
Friday & Saturday: 9am – 9pm

June 16 – September 3:
Sunday – Thursday: 9am – 6pm
Friday & Saturday: 9am – 9pm

September 4 – October 9
Sunday – Thursday: 9am – 5pm
Friday & Saturday: 9am – 9pm

Memorial Day Weekend:
Sunday – Thursday: 9:00AM – 6:00PM
Friday – Saturday: 9:00AM – 9:00PM
*Extended hours during holiday weekends

Memorial Day – Labor Day:
Daily: 8:00AM to 9:00PM

Labor Day – Close:
Sunday – Thursday: 8:00AM – 6:00PM
Friday – Saturday: 8:00AM to 9:00PM
*Extended hours during holiday weekends

When is check-in time and how do I check in?

Normal check-in begins at 2 p.m. and takes place at the main building on your right as you enter the park. During slower times, we offer free early check-in. Early check-in can also be arranged with the office for an additional charge, but early check-in is subject to campsite and cabin availability, so PLEASE call us to confirm your site is available before arriving early.

When is check-out time and how do I check out?

Check-out time is by 11 a.m. Unless you need to return a cabin key or any borrowed campground equipment, you are not obligated to stop in the office to check out. You simply need to have the site vacated by check-out time. Late check-out can also be arranged by the front office and is subject to campsite availability, so please check with us to confirm your site is available and arrange that BEFORE the 11 a.m. check-out time.

What is the guest policy?

Guests are welcome to visit you during your camping trip, though additional fees do apply. Please inquire at the front office.

What if I arrive after the office is closed?

If you already have a paid reservation, there will be a map waiting for you on the front door of the office to direct you to your site. If you can please call us before the office closes for the day to provide your email, we can email you a link to check in online. If you do not already have a reservation, please call us before the office closes to set one up.

What if there is an emergency or I need to reach someone after the office is closed?

If you have a life-threatening emergency, call 911 immediately. There are also emergency contact instructions on the back of the map you receive upon checking in. Please call this number too, so we can be aware of the situation and direct the emergency vehicles on how to reach you. This emergency contact is also okay to use if there is an after-hours situation that needs immediate attention, such as a loud gathering on a nearby site, so that we may address the situation right away for everyone’s satisfaction.

Reservations FAQ

Are reservations required?

While they aren’t required, they are highly recommended. We book up on weekends very often and cannot guarantee we will have any sites available for unexpected arrivals. If you have a specific site in mind or are looking for a high-demand site (for example, full-hookup, pond-side, big-rig, group field area, or any of our rental cabins, etc.) then we recommend booking as soon as you can to try to get the space you want. You can make reservations by calling us or online HERE.

How early can I book a reservation?

We are currently taking reservations for the 2024 season.

Is a deposit required for a reservation?

Yes, deposits are required for all reservations. Your deposit amount is equal to your first night’s rate and any associated fees. Lock site fees must be paid upfront and are non-refundable.

What if I need to cancel?

If you cancel 14 days or more from your arrival date, a cancellation fee of 10% of your stay will be held as well as any non-refundable fees. If you cancel within 13 days of your arrival date, you will forfeit your entire deposit amount.

How can I pay for my reservation?

We accept Visa, Mastercard, American Express, and Discover credit/debit cards in person and over the phone.

How old do you have to be to make a reservation?

Every group must have at least one adult (18+) who accepts responsibility for any minors camping with them. At no time during your stay can a minor be left unattended at the campground.

Facilities FAQ

Is there a limit to the number of RVs, tents, or people per site?

You may only have one RV per campsite and one tent per tent site. There is a limit of 6 people per site (including guests).

What is the guest policy?

Guests are welcome to visit you during your camping trip, though additional fees do apply. Please inquire at the front office.

How many cars can I have on my site?

There is a limit of 2 cars per site. We ask that the road not be blocked at any time to allow for emergency vehicles and other guest traffic.

Can I bring a golf cart? How about an ATV?

Seasonals and transient guests are allowed to bring personal electric golf carts. Transient guests are $10 per day. Must sign a waiver and insurance information kept on file.

Are pets allowed?

Pets are welcome for registered guests only and must be registered. Rabies vaccination certificates must be kept on file with the front desk. Fees apply.

Is alcohol allowed?

Yes. However, please drink responsibly and be respectful of those around you.

Is smoking marijuana allowed?

Prospect Mountain Campground is a family campground. Use, sale, or manufacturing of illegal drugs or Marijuana is strictly prohibited on our property, in our accommodations, or in your RV. Any use, sale, or manufacturing of illegal drugs or Marijuana will result in immediate termination of this agreement between seasonal guests and the Prospect Mountain Campground with no refund given.

Where is the closest big supermarket?

While we sell several last-minute items in the store, there are also big supermarkets just a town away. The Southwick Big Y and the Westfield Big Y & Stop & Shop are the closest, located approximately 15-20 minutes from the park.

Where can I find restaurants?

Southwick boasts several restaurants from fast food chains to local grab-and-go style eateries to pizzerias and family dining, all less than 20 minutes from the campground.

Do the campground activities cost money?

Most of our planned activities are free, though there are activities like bingo, raffles, and charity events that require cash to participate. We also have an 18-hole miniature golf course for $5 per person, laser tag for $5 a person per game, and a gemstone and fossil mining sluice which runs from $6 to $12.

Can I bring my own firewood? Does the campground sell firewood?

All firewood must be purchased at our camp store. This wood is provided to us by a certified vendor to ensure that we are in compliance with all state and Local regulations for the use of firewood.

When do the bathhouses close?

The bathhouses are open 24/7 during the summer camping season, except for posted cleaning times.

Do the showers cost money?

No, our showers are free, hot, and cleaned daily!

What do the sites come with?

All sites have a fire ring and picnic table. They also all have a potable water spigot on or near the site. Most of our sites have electricity, and a handful of them have sewer hookups. If you are staying in a cabin please visit the Cabins section for more information about them.